Return and Refund Policy
Thank you for shopping at Targos. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
1 We want you to be completely satisfied with your purchase from Targos . If you are not entirely satisfied with your purchase, we’re here to help.
2 You have 30 calendar days from the date of delivery to initiate a return for an item purchased from Targos Camera.
3 To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging.
4 To initiate a return, please contact our customer service team at [Your Contact Information] to obtain a Return Merchandise Authorization (RMA) number and further instructions on how to proceed with your return.
5 Once you have received your RMA number, securely package the item(s) you wish to return and include a copy of your original receipt or proof of purchase. Please ensure that the RMA number is clearly marked on the outside of the package.
6 Please note that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service and purchasing shipping insurance for your protection. Targos E-commerce Camera is not liable for any items lost or damaged during the return shipping process.
2. Refunds
1 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2 If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
3 Please note that it may take some time for your bank or credit card company to process and post the refund to your account.
3. Exchanges
Unfortunately, we do not offer direct exchanges. If you would like to exchange an item for a different one, please initiate a return for the original item and place a new order for the item you wish to purchase.
4. Exceptions
Certain items are non-returnable and non-refundable unless they are defective or damaged upon receipt. These include:
- Opened software or downloadable products.
- Items that have been personalized or customized.
- Clearance or final sale items.
5. Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact our customer service team immediately at [Your Contact Information] to arrange for a replacement or refund.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please feel free to contact us at [Your Contact Information]. Our customer service team will be happy to assist you.